The Haliburton, Kawartha, Pine Ridge District Health Unit (HKPR) has launched a new response system that officials say will allow them to answer your COVID-19 questions quicker.

The system is called “Click & Connect” and allows anyone to submit a question online and have it answered directly by HKPR staff. It is available through the Health Unit’s website.

“We continue to see high volumes of COVID-19 calls and emails coming in from the public, and we know people want the information as quickly as possible,” says HKPR’s Director of Health Promotion Pam Stuckless. “Click & Connect is a safe, secure way for people to reach us. It provides instant links to key COVID-19 topics for easier access, allows people to submit questions with their names or anonymously if they prefer, and helps our staff more quickly respond to people’s questions.”

For now, Stuckless says the program is only for COVID-19 related questions, but it could be expanded. “We’re not there yet, and for now, our goal is to use Click & Connect as a way to improve the flow of COVID-19 information with our community,” she says.

Officials note that you’re still able to call them or email them in your questions.